- 25 days holiday plus bank holidays (pro rata)
- Extra day off for your birthday (pro rata)
- Potential for progression within the business
- Act as the receptionist, greeting visitors and managing deliveries.
- Provide telephone and customer service support by handling enquiries, messages, and logging customer call notes into the CRM.
- Oversee office supplies, including stationery, consumables, and packaging.
- Conduct scheduled maintenance checks and inform management of any required actions.
- Maintain and update log sheets for sales invoices.
- Input sales invoices into the CRM, ensuring accurate customer details.
- Maintain up-to-date customer accounts (Payable) contacts in SuperOffice.
- Create aged debt reports and inform management of overdue accounts.
- Follow up on overdue invoices and prepare/distribute statements.
- Organise and file purchase invoices, logging them into the CRM.
- Compile aged creditor reports for management review.
- Log expenses into the CRM and file them appropriately.
- Act as the designated First Aider.
- Manage utility suppliers (Gas, Electric, Water) and submit meter readings as needed.
- Previous experience in an administrative role is preferred.
- Familiarity with office software and CRM systems.
- Strong organisational and multitasking abilities.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively as part of a team.
- Basic understanding of health and safety regulations.