Mobile Plumber, brand new van, fuel card and good career progression.

Head office location is Romford, you will be Romford, area you will cover will include working on the NHS Contracts covering West Essex, East London and Central if you are required to go into Central London, additional 1 hour travel time will be paid.

This client is a highly successful, profitable, and fast-growing family business. Over the past five years, the business has expanded significantly, reaching £14 million in revenue and growing to over 100 employees. Innovation, value, and customer service are at the core of their operations, deeply embedded in the company's DNA. The integration of technology and innovation into their services and operations presents exciting opportunities.

Trust and empowerment are fundamental to the company's culture and behaviour. They pride themselves on exceeding customer expectations and continuously raising their standards. Seeking new and innovative solutions is crucial for maintaining and growing partnerships. The company views customers as long-term partners, fostering relationships based on trust.

They are seeking a skilled and proactive Mobile Plumber to deliver maintenance and repair services to a professional standard. The role involves a variety of tasks, including:

Key Responsibilities:

Deliver maintenance and repair works in line with SFG-20 standards.
Provide proactive and innovative service delivery.
Ensure routine services, maintenance, and repairs are completed as per SLAs.
Mentor and support 'improvers' and 'apprentices'.
Perform planned preventative maintenance as scheduled.
Assist with technical issues on-site and provide technical support.
Complete service reports accurately and within contract timelines.
Produce quality reports and quotations.
Provide feedback to the team and management.
Build and maintain excellent working relationships with customers.
Communicate effectively with customers.
Manage and verify site assets for new and existing sites.
Adhere to company operational handbook and policies.
Conduct Toolbox Talks.
Participate in an on-call rota.
Contribute to team productivity and profitability.

Principal Duties & Responsibilities:

Work on various mechanical and plumbing assets.
Handle reactive call-outs, troubleshoot, and resolve faults.
Diagnose and repair system malfunctions.
Produce timely quotations for additional works and repairs.
Maintain and repair plant and equipment independently.
Undertake all L8 PPM and other PPM servicing.
Ensure timely and budget-compliant completion of works.
Complete reporting documentation efficiently.
Monitor, repair, and replace faulty heating system equipment.
Ensure calibration and testing of site tools and equipment as per recommendations and statutory requirements.
Undertake new plumbing installations to high standards.
Maintain and repair electrical/mechanical plant and equipment.
Work in wards with potential Covid patients (full PPE and training provided).

Qualifications:

Time-served apprenticeship.
Plumbing qualification (City and Guilds Level).
Clean driving license.
Clean and enhanced DBS.

We are looking for a successful and ambitious individual who shares our commitment to service and innovation. Join our team and contribute to our growth and success!