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Telesales Coordinator
Located in Hemel Hempstead - this is an office-based role, working Monday - Friday 8.30am-5pm
Salary up to 28,000
Are you ready to be the driving force behind business growth in a thriving and innovative company? If you're passionate about sales, have a knack for building lasting customer relationships and thrive in a team-driven environment, this role could be your perfect match!
Our client is a well-respected designer and manufacturer of high-end commercial products, with a solid presence in both the UK and international markets. Renowned for exceptional customer service, the company fosters long-term partnerships with customers and empowers employees to make a meaningful impact.
As a Telesales Coordinator, you'll play a pivotal role in generating new business opportunities, supporting the Sales Team and Account Managers. You'll bring energy, professionalism and creativity to the table, helping identify prospects, re-activate dormant accounts and cultivate growth across key customer channels.
Key responsibilities
- Implement targeted strategies to identify and maximise opportunities within key accounts
- Source potential business from a range of channels, including sample requests, enquiries, online research and customer referrals
- Handle warm and cold leads with confidence and efficiency
- Proactively arrange follow-up calls and maintain consistent communication with prospects
- Track daily call activity, ensuring KPI targets are met or exceeded
- Develop strategies to re-engage inactive accounts
- Accurately record all activity and opportunities in the CRM system
- Participate in regular sales meetings and contribute fresh ideas to drive success
- Work collaboratively with the Sales Team, maintaining a positive and professional approach
What is the client looking for?
- Proven success in an outbound B2B telesales role, experience in field sales is a plus
- A strong background in customer service and sales, with the ability to build rapport quickly
- A professional telephone manner and confidence in starting conversations
- Highly motivated, proactive and results-oriented
- Excellent organisation and planning skills
- Proficient in using computers and CRM systems
- Calm and resourceful under pressure
Why join this company?
- You'll be part of a dynamic team that values collaboration and innovation
- Enjoy a mix of office-based work in Hemel Hempstead, with potential for field-based opportunities as the role evolves
- Work for a company that invests in its people, offering a platform for growth and success
- You'll receive 25 days holiday plus bank holidays, option to join company pension scheme and employee assistance programme
- Free parking and refreshments
Take the next step in your sales career and make a real difference in a company that rewards initiative and dedication. If you're ready to excel as a Telesales Coordinator, then Tate would like to hear from you.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
