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Ref: 4006
Job Title: Client Relationship Executive
Salary: £32,000 - £35,000
Location: Henley-On-Thames
Hours of Work: 09.30 - 17.30 Monday to Friday
Excellent benefits, including 25 days holiday (plus the Bank Holidays), private health and contributory pension scheme.
Our well established client is looking for an experienced customer-orinetated candidate to join their professional team as a Client Relationship Executive, working at their wonderful offices in Henley-On-Thames. You will act as first point of contact for clients, handling incoming enquiries and building and maintaining strong relationships with existing customers, ensuring they receive brilliant customer service. This is a lovely role, using your excellent customer service and communication skills to build relationships and ensure the customer journey is a smooth one.
Key Responsibilities:
- Aciting as main point of contact for new and existing clients, ensuring queries are answered effectively
- Following up to ensure clients are happy with the service provided and provide regular updates regarding status and next steps
- Scheduling calls
- Ensure all relevant details are recorded in the database
- Working with colleagues to obtain updates when required
- Allocating clients to the team members
- Prepare reports for review during meetings
Requirements:
- Previous Customer Service Experience
- Excellent communication skills and ability to build rapport with clients
- Strong organisational skills and ability to prioritise efficiently
Please only apply if you match the above criteria.
S4 is acting as an agency for this role.
At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 20 minutes.If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.
