Back to search
Fantastic opportunity to join a leading British luxury brand in a busy and varied administration role assisting with special client orders and making sure the process is as smooth as possible from initial enquiry to despatch.
Excellent career development opportunities and amazing benefits in this fun, dynamic organisation.
KEY RESPONSIBILITIES
- Ensure timely responses to all emails in the inbox
- Following up with clients after initial enquiry
- Processing payments using an online system or PDQ machine
- Maintain relationships with external Project Leaders
- Managing client expectations of when their orders are due
- Generate confirmation email to clients following shipment with tracking information
- Work closely with logistics team to resolve any shipping queries during the dispatch process and once packages have been dispatched
- Update order forms regularly to keep data and pricing accurate
- Assisting the sales support team with order processing as required
- Assisting the finance team with payments and occasionally generating invoices for payment
- Helping out with events when required
PERSON SPECIFICATION
- Strong attention to detail, and ability to input data accurately
- High standard of written English and grammar, and ability to communicate well both verbally and written
- Good mathematical skills
- Able to work to deadlines and targets, whilst also prioritising workload
- Pro-active and able to work independently as well as part of a team
- Strong ability with Microsoft Excel and Word
COMPANY BENEFITS
- 20 days holiday entitlement from the off, increasing accordingly to length of service
- Life cover
- Excellent length of service awards
- Significant permanent employee discounts on company products
- Unique retail discounts for many different brands, available both locally and online
- Enhanced Maternity and Paternity leave
- Wellbeing initiatives including counselling and 24/7 financial & legal advice
- Strong support regarding time off for you partake in any commendable volunteer work
- A day's holiday for you to celebrate your birthday
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
