Planner

PlannerBased in Broxbourne, HertfordshireHybrid working available37 hours per weekSalary: £31,658 - £35,175 per annumWe have an exciting opportunity for an enthusiastic, customer-focused individual with a background in a contractor planning environment and great knowledge of building and maintenance terminology!In this role, you’ll schedule appointments for suitably qualified persons to undertake work and complete jobs within our customers’ homes, keeping customers fully informed of progress. You’ll also manage operative calendars, resolve technical and property issues and book appointments and surveys. Additionally, you will carry out administrative tasks, respond to complaints and answer complex queries.We’re looking for someone with…- Experience of working in a contractor planning environment - Experience using workforce planning tools- Sound knowledge of building and maintenance terminology and maintenance schedule of rates- The ability and willingness to work flexibly during and outside of standard office hoursPlease note, the successful candidate will be required to undertake a DBS check.We’re a social business, based in Hoddesdon and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.We enjoy a benefits package that offers something for everyone, including…- 27 days’ holiday per year plus bank holiday (pro rata for part time colleagues).- Buy and sell holiday scheme.- Cross organisational bonus scheme.- Up to 12% pension contribution.- Life assurance cover.- Funded health cash plan or subsidised private medical insurance.- Discount vouchers.- Enhanced family leave.- Range of special leave.- Car loans, cycle to work and electric car lease scheme.- Opportunities for flexible / hybrid working.The closing date for this vacancy is Tuesday 17thDecember 2024.Interviews will be held on Friday 20th December 2024.We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.Other organisations may call this role Maintenance Co-ordinator, Maintenance Planner, Contractor Planner, Building Works Planner, Maintenance Customer Service Assistant, or Maintenance Administrator.All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), and people under age 30.So, if you’d like to join us as a Planner, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.