MMP Consultancy are looking to recruit a Repairs Planner, based in Hertford.
The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard.
Main Responsibilities:
* Manage Operatives diaries.
* Planning repairs works for pre and post inspection, reactive and emergency repairs.
* Prioritising emergency works.
* Booking appointments and allocating works to the available operatives and following works from start through to completion.
* Ensure all relevant data is updated on a timely basis.
* Liaising with tenants and Operatives to arrange repairs.
* Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work.
* Take part in meetings, supervision, training as requested by the manager.
Experience Required:
* Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity
* Excellent communicator, with strong organisational skills
* GCSEs at Grade C or above and including Mathematics and English
* Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment
* Experience of using database systems (Connect / Northgate / DRS)
* Construction related knowledge
Back to searchRepairs Planner
MMP Consultancy
Posted 8 hours ago, valid for 21 days
Hertford, Hertfordshire SG14 1JA, England
£28,000 - £29,000 per annum
Full Time
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Sonic Summary
- MMP Consultancy is seeking a Repairs Planner based in Hertford with a salary of £30,000 per year.
- The role involves collaborating with the Maintenance Team to ensure timely and efficient repairs and maintenance work.
- Candidates must have at least two years of experience in a Planning, Scheduling, or Customer Service role within a Housing Association, Local Authority, or contractor setting.
- Key responsibilities include managing operatives' diaries, planning repairs, and liaising with residents and contractors to ensure high-quality work completion.
- Applicants should possess excellent organizational skills, GCSEs at Grade C or above in Mathematics and English, and proficiency in Microsoft Excel and Word.
