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Telesales / Customer ServiceManager
Hertforshire -37.5 Hrs per week
Monday toFriday 9am -5pm
35-40k Salary + Quarterly bonuses
We're currently recruiting for a Telesales Manager on behalf of a manufacturing business in Hertfordshire. This role is available due to retirement.
- To lead, manage and motivate the Customer Services Telesales Team.
- To achieve sales and profit targets for Telesales customers
- To be the communication centre for both customers and other internal departments
- To develop and implement methods of working to ensure the department is run in a cost-effective and efficient manner.
- To communicate promotions to customers where specified.
- Provide holiday coverage for sales teams where needed.
- To assist in the management of stock by communicating stock outs to supply chain
- To train team on system and reports
What we're looking for:
- Previous experience managing a customer service/ telesales team.
- Experience working in a busy office environment.
- GCSE educated - including maths and english.
- Sales driven with an understanding of budgets, revenue and margin management.
What we're offering:
Salary: 35-40Kper annum
Quarterly bonuses
Pension: ER 3% and EE 5%
Life Assurance: Twice Annual Salary
Annual Leave: 25Daysplus Statutory Bank Holidays.
