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Case Handler - Debt Recovery£26000 - £28000 salaryHertford
Randstad are working alongside a renowned debt recovery organisation with over 30 years experience in providing support to landlords, managing agents and freeholders.
They are recruiting for a Case Handler to join their established team in Hertford, working Monday-Friday 9am-5pm.
Duties
- Manage a portfolio of cases, ensuring timely and efficient debt recovery for clients.
- Act as the main point of contact for clients, owners, solicitors, and third parties.
- Work with Claims Handlers to provide updates on case progress for all involved.
- Negotiate payments and resolve disputes, adhering to the Pre Action Protocol for Debt Claims.
- Respond to client and owner queries via phone, email, and written communication.
- Maintain accurate records and documentation, including obtaining and reviewing Land Registry documents.
- Meet SLAs and manage your diary, emails, and workload efficiently.
Skills
- Prior experience of working within a debt recovery, claims management or the property sector would be a plus
- Comfortable working in a target-based environment
- Able to remain calm under pressure
- A confident communicator, always happy to help
For more information about this role, please apply with your CV today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
