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- Commission based on Renewals and Maintenance KPIs
- 28 days annual leave incl. Bank Holidays
- Holiday entitlement increases by a day per year of employment.
- Workplace Pension
Company Profile
Join an esteemed real estate agency, centrally located in Hertford holding an impressive market share of the local area. With a commitment to excellence, they offer a fresh approach to property services. The dedicated team provides warm, professional assistance tailored to anyones needs. Whether buying, selling, or renting, they ensure a seamless experience. Countless customers trust them for expert guidance and personalised attention making them a key player in the Hertfordshire area.
Job Profile
Your role will revolve around overseeing residential properties and promptly addressing maintenance needs like raising rent demands and preparing client reports while ensuring compliance with legal requirements. Youll facilitate property transitions, insurance data for renewals, and seek opportunities to enhance client satisfaction. With proactive problem-solving and effective communication, youll maintain high standards in property management operations.
Duties:
- Oversee the management of residential property portfolios.
- Ensure maintenance issues are addressed.
- Liaise with contractors, suppliers, and building surveyors as necessary.
- Maintain accurate data on the property management system.
- Ensure timely and accurate raising of rent demands.
- Prepare and issue client reports in accordance with agreed timescales.
- Adhere to relevant legislative requirements and industry standards.
- Monitor and manage rent collections.
- Facilitate the transition of properties in and out of management.
- Uphold company standards and requirements in all work activities.
Skills & Experience:
- 2 years minimum experience as a Residential Property Manager.
- Ideally hold an ARLA Property Mark qualification.
- Ideally knowledgeable and proficient with Alto software.
- Strong organisational skills for managing multiple properties efficiently.
- Excellent communication abilities for liaising with tenants, landlords, and contractors
- Attention to detail to ensure accurate record-keeping and compliance with regulations.
- Problem-solving skills to address maintenance issues and resolve tenant disputes effectively.
- Financial acumen for managing budgets, rent collections, and service charge reconciliations.
- Customer service orientation to provide prompt and satisfactory responses to tenant inquiries and concerns.
- Adaptability to handle unexpected challenges and changing priorities in a dynamic property management environment.
Hours of Work
- 5 Days Per Week
- Monday Friday: 9am 6pm
- 1 or 2 Saturdays p/m on rotation (Lieu Day given during the week)
- Saturdays: 9:30am 3:30pm
If youre ready to embark on a fulfilling career journey and contribute to the rapidly growing Property Management department we invite you to apply!
