Resident Liaison Officer

Resident Liaison Officer

Hertfordshire

£28,000 - £32,000 + Car Allowance

TS Recruitment are working with a Social Housing Main Contractor who are recruiting a permanent RLO for planned maintenance projects across Hertfordshire.

You will need to drive for this role and the position comes with a company car allowance.

The role:

You will be working in a site-based team, and your day-to-day duties will include, but are not limited to:

• Being the central point of contact for residents
• Carrying out resident interviews, surveys, and daily visits to residents at home
• Keeping residents updated
• Dealing and resolving residents' concerns and complaints
• Attending ad-hoc resident-related meetings

We are looking for someone who:

• Has good communication and customer service skills
• Has the ability to build good relationships
• Can manage busy workloads, is self-motivated, and has the ability to work accurately under pressure

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence