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Quality Coordinator
Location: Hull
Salary: DOE
Hours: Mon-Fri / 40 hours p/w / In office
Grafton Recruitment are delighted to be partnering with a successful, leading business in Hull with an excellent history who are looking for a Quality Coordinator to join the team.
Working closely with the Quality Control Supervisor to ensure the quality of shipments and oversee operations, based in their Hessle office, with frequent overseas travel to various global locations.
Duties and responsibilities
- Collaborate with the Quality Control Supervisor to uphold high-quality standards through inspections, including image reviews and in-person product assessments.
- Work closely with Operations teams to maximise quality control coverage and deliver a high standard of service.
- Respond quickly to incoming quality claims, determining the situation and travelling to client locations when necessary to resolve issues efficiently. This may include working overseas at client facilities
- Report any quality concerns to the Quality Control Supervisor
- Liaise with overseas Quality Controllers to ensure cargo is in good order.
- Communicate effectively with overseas colleagues, ensuring smooth operations, with prompt reporting of any issues.
- Conduct sampling and inspection and preparing inspection reports.
- Oversee and assist with production ensuring new facilities with client requirements.
- Attend customer premises worldwide to conduct inspections and assist in resolving or defending quality claims.
You will have
- A minimum of 2 years' experience in a quality or claims processing role.
- Proactive & self-driven.
- Ability to travel on short notice to attend operations or claims.
- Excellent communication skills.
- Organisation and planning skills, working to deadlines.
- Teamwork, tact, and good interpersonal skills.
- Sensitivity to culture and religion.
- Good geographical knowledge.
- Flexibility and the ability to adapt to changing circumstances.
- Problem-solving ability, particularly when working under pressure.
- Accuracy and attention to detail, able to analyse and monitor outcomes.
- Full Driver's License preferred.
- UK Passport required due to visa requirements for overseas travel.
- Basic understanding of Computers; Understanding MS Excel would be useful but training will be given.
Please apply directly by clicking the link or contact Chloe Sims on (phone number removed) /
