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Role: Forwarder
Location: HU4
Platinum Recruitment is working in partnership with a popular Transport and Logistics business in Hull and we have a fantastic opportunity for a Forwarder to join their team.
What's in it for you?
A Freight Forwarding in the UK is part of a global and multi-cultural Group offering worldwide services. This business unit of the Group supplies and combines freight services, information management and added value into integrated solutions.
Freight Forwarding supports capacity to offer customers one partner to solve their supply chain challenges worldwide.
The Forwarder provides an excellent customer service experience for our customers including providing services of clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required.
- Completion of end-to-end forwarding activities as the individual role requires.
- Follow strict and time sensitive SOP's/KPI's to ensure compliance.
- Work closely with internal and external customers.
- Use of Cargo Wise /MS office as requested.
- Assist team colleagues where required.
- Ensure invoicing, job costing, milestone are updated within the required timeframe.
- Month end department compliance
- Customs Entries
- Cost control
- Ensure all reports including internal and customer specific are completed within the deadline.
- Resolve queries from customers and suppliers.
- Ensure Best Practice models are adopted.
- Focus on customer service.
- Work closely with the Operations manager for Internal and external rates reviews.
- Remain in contact with customers and suppliers to maintain relationships.
- To take part in customer reviews when required to build up visibility and relationships with customers.
- Assist sales and management with customer development.
- Maintain clean desk policy.
- Operate within companies QA system.
- Any other tasks as directed by their supervisor or Line Manager
Sound like the role for you? Then we would love to hear from you!
Click Apply Now and one of the team will in touch to discuss the Forwarder work we have that suits you in Hull.
To speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation.
Consultant: Lisa
Job Number: (phone number removed) / INDCOM
Job Role: Forwarder
Location: HU4
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
