- Chasing outstanding debt are chased via email / phone in accordance with the Credit Policy and Debt Collection process.
- Ensuring accurate within the credit note log.
- Adhering to the correct procedures and credit checks when on boarding new customers and existing.
- Ensure accurate record keeping of ledgers within the system with live up to date notes.
- Allocating customer payments and ensuring the relevant customers are included on the credit insurance policy.
- Ensure the cash flow forecast model is up to date daily with expected future receipts.
- Work closely in communication with the sales team to ensure customer details and contact details are accurate and up to date.
- Respond to customer queries in a timely and professional manner.
- Ability to utilise email and phone when chasing debt.
- Ability to persevere with a process and have a strong work ethic.
- Excellent communication and customer service skills.
- Previous experience within a Credit Controller position.
- Training & Development.
- 23 days plus bank holidays, annual leave increases with length of service from your second year.
- Private health care.
- Dental schemes.
- Employee assistance programme.
- Pension contributions which increase with length of service.
- Birthday voucher.
- Newly refurbished open plan office, encouraging an inter-department supportive environment.