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- Location: Loudwater, High Wycombe
- Job Type: Full-time
- Salary: £28,500 - £33,000 per year
Join an award-winning service business aiming to become the leading Facilities Management provider in England. We are seeking a proactive and experienced Business Support Coordinator to enhance our team.
Day-to-day of the role:- Enter sales enquiries and manage general sales administration tasks within our CRM.
- Arrange site visits and follow up on all sales quotes, logging progress in CRM.
- Data entry and management of new clients, contacts, and sites in CRM.
- Create new jobs and PPM contracts, and organise jobs via CRM, including support for engineers.
- Manage finance administration tasks such as sending invoices and payment reminders.
- Handle HR administration tasks for the operations team, including processing new starters and leavers, monitoring absence, managing holiday requests, and booking training courses.
- Manage the helpdesk email and escalate issues to the appropriate department.
- Create social media posts and marketing emails.
- Perform general office duties, including answering phones, customer service, and covering for staff holidays.
- Undertake project work to support the senior management team and assist with managing trade water sales, fleet management, and health and safety support.
- Previous experience in a multi-tasked business administration role covering office management, operations support, HR administration, sales support, and finance support.
- Experience with CRM software such as Workpal, Big Change, Connect Teams, or Salesforce.
- Advanced IT skills, including Microsoft 365.
- Excellent communication skills, both written and verbal, with meticulous attention to detail.
- Ability to work independently, take full ownership of work, multitask, and work under pressure.
- A team player who is confident, ambitious, self-starter, and commercially aware.
- Permanent position with opportunities for progression as the company grows.
- 28 days holiday allowance (including Bank Holidays).
- Auto Enrolment Pension scheme.
- Friendly working environment with quarterly team-building and social events.
- Discretionary company bonus scheme after 6 months.
- Enhanced holiday allowance and birthday as a holiday after respective years of service.
- On-site parking.
To apply for the Business Support Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
