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We are looking for a new Field Service Engineer to join our Service team in the Southern East region of the UK.
They pride themselves on a small family feel who manufacture some of their equipment and have developed a great working culture focussing on communication, collaboration and learning from each other.
This is a field-based role mainly focussed on the south of England including Oxford, Cambridge and Greater London.
Responsibilities:
- Carry out on-site preventive maintenance visits and electrical/mechanical fault finding of equipment including our range of water treatment and other laboratory systems, repairs and emergency response visits
- Carry out commissioning and installation work on water treatment and other laboratory equipment (such as Lab water products, CO2 Incubators, autoclaves and airflow cabinets) and provide after-sales technical and commercial support.
- Work from technical documents (installation manuals, maintenance manuals, etc.)
- Complete required service documentation to the required level.
- Complete call reports.
- Work within a team to provide the best customer experience, communicate with our Service Office team daily
- Maintain car stock inventory of spare parts
- Following Health and Safety Procedures
- Perform other duties as assigned
Person Specification
They are open to an electromechanical Field Service Engineer with the right attitude and who is willing to learn. You will need to have a strong electromechanical skill set.
- Laboratory experience is preferred but not essential
- Strong electromechanical skills and experience
- A full UK driving license is required.
- Good organisational skills with an eye for detail and the ability to prioritise workload and manage multiple tasks.
- Passionate about providing a first-class service to our customers. Willing to react to customer needs at short notice
- A professional and diligent approach to your work and communication with colleagues and customers.
- Ability to work as part of a team and on your own.
Package
- Salary depending on experience 35K - 39K
- Bonus - up to 1700 a year
- Overtime available - we count our hours every week. Anything above 45 hours + means overtime which is 1.5x in the week and on Saturdays
- Weekend work on Sunday x2 (Optional)
- Company Car
- 25 days holiday + BH
- Vitality life insurance
- Cash back plan
- Pension up to 8% matched
- Employer assistance
- Life assistance x3
