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Position - Service Manager
Location – High Wycombe
Salary/Package – £55,000 – £65,000, Veh Allowance or Company Vehicle, 25 days holiday plus Banks (Buy/Sell Holidays), Office & Occasionally On-Site.
Company
Operating nationally, specialising in commercial, HVAC and Mechanical projects. From full design and quotation services, through to the installation, project management and maintenance teams, able to provide clients with their full specification.
Purpose of the role
We are looking for an experienced Service Manager with a strong background in HVAC Maintenance. This Service Manager will be managing an existing team of HVAC engineers, office staff and sub-contractors on national basis.
The right person for this position will have a strong technical knowledge of the Air Conditioning side of HVAC. They need to have managed a large team including sub-contractors.
This position is perfect for someone that is interested in growing within the business and not scared of making changes if needed.
Responsibilities
- Oversee day-to-day service operations, ensuring efficient and timely delivery of services.
- Lead and manage a team of service technicians, providing guidance, training, and performance management.
- Develop and implement service strategies to improve customer satisfaction and operational efficiency.
- Monitor and report on key performance indicators (KPIs), identifying areas for improvement.
- Build and maintain strong relationships with clients, acting as the primary point of contact for escalated issues.
- Ensure compliance with industry standards, health and safety regulations, and company policies.
- Manage service contracts, budgets, and resource allocation.
- Drive continuous improvement initiatives to enhance service delivery and customer experience.
Must have or hold
- Excellent leadership and people management skills, with the ability to motivate and develop a high-performing team.
- Full UK Licence & able to pass an enhanced DBS Check.
If you are interested in this new and exciting opportunity with a growing company, then call Ben Gibson on the listed number or ideally email with your current CV
