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High Wycombe
Customer service representative
Customer Service Administrator

Customer Service Administrator

Trinity Resource Solutions

Posted 7 days ago, valid for 11 days

High Wycombe, Buckinghamshire HP12 4HQ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The organization is seeking a Customer Service Administrator to join their growing team on a permanent basis.
Key responsibilities include managing orders, responding to customer queries, and liaising with commercial teams on pricing and logistics.
Candidates should have a GCSE or equivalent qualification in Maths and English, along with experience in customer service or sales support.
Familiarity with Microsoft products such as Excel and Word is also required for this role.
The salary for this position is competitive, and relevant experience is essential.

Are you looking to join a growing and exciting organisation who reward and look after their staff?Our client are marketing leading in their field and looking for a Customer Service Administrator to join on a permanent basis.Key Responsibilities

Manage orders across UK sites and our overseas partners
Fast accurate response to all customer queries
Ensure adherence to the segmentation process
Adhere to compliance concerning set process flows
Liaise with commercial teams on pricing, minimum order quantities and logistics
Ensure best in class information flow to customers on logistics and lead times
Manage and continually improve pricing; quotation / price files
Ensure that systems are administered consistently and accurately
Internal customer champion
Assist across the department wherever there is a need
Any other duties as reasonably requested

Experience Required

GCSE or equivalent qualification in Maths and English
Experience of customer service and/or sales support
Experience of working with Microsoft products, excel, word etc.

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