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Fantastic opportunity to join a local company working part time in a busy operations team.
We are looking for someone personable, friendly with a great telephone manner.
Our client would consider someone 2 or 3 days per week (8.45 - 5.15 but could offer shorter hours).
Salary is £23k - £25k pro rata plus benefits.
Duties include
- Answer incoming calls, resolving customer enquiries or passing caller onto the relevant department
- Processing of customer orders, quotes, and queries
- Provision of tracking information and lead times for deliveries. Responsible for arranging of collections and export deliveries as needed, including the provision of all relevant paperwork
- Updating and maintaining contact information for customers and suppliers on the bespoke ERP system
- Prioritise and respond to unexpected events and day-to-day interruptions
Skills, Knowledge, and Experience:
- Excellent written and verbal communication skills
- Attention to detail and accurate data input skills
- Ability to prioritise effectively with excellent use of time management
- Ability to meet agreed deadlines and service level agreements
- Ability to problem solve and offer suggestions for change
- Ability to take direction
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
