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Service Technician - London

Kenton Black Science & Engineering
Posted 5 days ago, valid for a month
Location

High Wycombe, Buckinghamshire HP12 4HS, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Technician position is a permanent, full-time role based in field locations across South East and South West England, requiring 37.5 hours of work per week.
  • Candidates should have a background in customer service, with a focus on those willing to transition into a field-based role.
  • The position offers a competitive salary, overtime, commission, and additional benefits including 25 days of annual leave, a company vehicle, a fuel card, and a comprehensive pension scheme.
  • Key responsibilities include conducting water hygiene service visits, ensuring compliance with health and safety legislation, and maintaining client relationships.
  • The role requires good IT skills, a full UK driving license, and excellent communication abilities, with an emphasis on time management and a willingness to learn.

Job Title: Service TechnicianLocation: Field-based South east and south west EnglandType: Permanent, Full-time, 37.5 hours per weekWe are seeking a motivated field Service Technician to join our clients team. As a leading water technologies company, we are at the forefront of ecological transformation, making a positive impact on the planet. This is a fantastic opportunity for a someone who is looking for a different type of role.  My client is open to consider candidates with customer services background as long as they are happy to be in a field based role. Key Benefits:•             Competitive salary + overtime + commission •             25 days annual leave (plus your birthday off)•             Company vehicle + Fuel card•             Comprehensive pension scheme•             Structured progression opportunities•             Flexible benefitsResponsibilities:As a Service Technician, you will play a pivotal role in completing water hygiene service visits and tasks such as temperature monitoring, water sampling, shower C+Ds, TMV servicing, cold water storage tank clean & disinfecting, and cooling tower clean & disinfecting. Your responsibilities will include:•             Ensuring client sites receive appropriate water hygiene services and comply with industry-specific and Health & Safety legislation.•             Communicating with customers to ensure satisfaction and promptly reporting any issues.•             Developing and maintaining relationships with key clients and colleagues.•             Completing field documentation and reports using ZetaSafe, Word, and Excel, ensuring timely circulation.•             Making proactive recommendations for system improvements.•             Maintaining an inventory of tools and spares for water hygiene works.•             Ensuring personal and others' safety, complying with legislation and reporting incidents.•             Achieving set KPIs and targets.•             Updating water industry knowledge and carrying out Legionella and TVC sampling.•             Conducting general water hygiene temperature monitoring, shower clean and descales, and cold water storage tank inspections.•             Assisting with cooling tower cleans and disinfections.•             Liaising with the Water Hygiene Supervisor on technical issues.General Requirements:•             Good basic IT knowledge, experience with emails, and proficiency in Google apps.•             Ability to work independently or as part of a team.•             Full UK driving licence (essential)•             Excellent communication, punctuality, and presentation skills.•             Willingness to learn and develop.•             Excellent time management and multitasking abilities.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.