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- Annual Salary: Pro-rata £26,409 (equivalent to £13.69 per hour)
- Job Type: Part-time (22.5 hours per week)
- Contract: Permanent
Local Council is seeking a dedicated and skilled Burials and Allotments Administrator to manage the operations of a Cemetery and its allotment sites. This role is ideal for someone who is enthusiastic, personable, and capable of handling sensitive situations with professionalism.
Day-to-Day Responsibilities:- Manage all aspects of cemetery operations including processing interment requests, applications, and fees, maintaining accurate records, and coordinating groundworks and memorials.
- Oversee allotment operations by managing tenancies, conducting inspections, addressing enquiries and complaints, and supporting allotment associations.
- Provide exceptional front-line customer service, handling public enquiries in person, via email, over the phone, and through written correspondence.
- Promote and develop the council's cemetery and allotment services by identifying and implementing improvements to practices, policies, and procedures.
- Attend interments and ensure all procedures are followed accurately.
- Maintain high-quality data management and compliance with GDPR and other statutory regulations.
- A-Levels or equivalent experience in administration.
- Excellent IT skills, proficient with Microsoft Office suite.
- Outstanding communication and organizational abilities.
- Experience in a burial authority and/or managing allotments is highly desirable.
- Knowledge of statutory regulations relating to cemeteries.
- Ability to act with sensitivity when dealing with bereaved families.
- Self-motivated with great attention to detail.
- Commitment to equality, health & safety, and environmental practices.
- Flexible working hours in agreement with the chief officer.
- Local Government Pension Scheme.
- Car usage allowance for travel in the course of employment.
- Comprehensive training programme to support your development in the role.
