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Job Title: Technical Support Engineer - Air Conditioning
Location:Â High WycombeType: Full-TimeÂ
Salary: Up to £40,000
About Us:this is a fantastic opportunity to join a leading manufacturer within the air conditioning industry, renowned for innovation and quality. We are committed to providing exceptional service and support to our customers, and we’re looking for an air conditioning engineer to join our technical support team.
Role Overview:As a Technical Support Engineer, you will play a critical role in ensuring our customers receive the highest level of support for our VRV systems and other air conditioning products. You will work closely with our clients and internal teams to troubleshoot, resolve technical issues, and provide expert advice.
Key Responsibilities:
- Provide technical support to customers and internal teams regarding VRV systems and air conditioning products.
- Troubleshoot and diagnose issues, offering effective solutions and recommendations.
- Collaborate with engineers and product development teams to enhance product performance.
- Conduct training sessions and workshops for clients and internal staff.
- Maintain accurate records of customer interactions and technical issues.
- Stay updated on industry trends, product developments, and best practices.
Qualifications:
- Minimum of 2 years of experience in technical support or engineering within the air conditioning industry.
- Proven experience working with VRV systems.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Relevant technical qualifications or certifications (e.g., HVAC, refrigeration) are a plus.
What We Offer:
- Performance bonus
- Company vehicle
- Professional development and training.
- A supportive and collaborative work environment.
- The chance to work with cutting-edge technology in a dynamic industry.
How to Apply:If you are passionate about air conditioning technology and have the expertise to provide exceptional support, we want to hear from you! Please submit your CV to Â
