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Relationship Manager
Location: Hinckley
Package: 40k Uncapped commission - Company Car
Day-to-Day Responsibilities:
- Key Account Management of clients with Total Contract Value more than 15K
- Focused and targeted on volume of sales referrals for all CIL products.
- To overachieve against all relevant sales KPIs.
- Management of client expectation in respect of renewal dates and purpose of appointments.
- Increase portfolio value from client decide & all client schemes.
Job Goals and Metrics
- 100% diary capacity (15 appointments per week)
- Minimum of 3 appointments booked per day
- No more than 2 cancelled appointments per week
- To generate cross company referrals for
- No complaints from clients regarding the handling of their renewal or appointment
- All client appointments are made in line with departmental standards
- Minimum daily talk time of two hours
- Grow the Taxwise Protect client portfolio that is allocated to you
What you Bring to the Team
- A 'can-do' positive attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team
- Ability to work in a fast-paced environment.
- Strong organisation time management skills.
- A dynamic, flexible approach as well as the ability to work under pressure
- Adaptable to change
- Great communication skills - written and verbal
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