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Aftersales Advisor

FT Recruitment
Posted 12 days ago, valid for 7 days
Location

Hinckley, Leicestershire LE10 0AS, England

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • FT Recruitment is seeking a candidate for a client in Hinckley who possesses excellent PC and telephone skills.
  • The role involves coordinating service activities, responding to customer inquiries, and managing complaints effectively.
  • Candidates should have at least 1 year of relevant experience, preferably with an automotive background.
  • The position offers a competitive salary and benefits including 28 days of holiday and opportunities for progression.
  • Interested applicants are encouraged to contact Daisy for this exciting opportunity.

FT Recruitment are looking for a candidate to work with our brilliant client in Hinckley.

The successful candidate should have excellent PC and telephone skills, be able to build relationships with a wide range of people, whilst resolving any issue that comes their way.

The role-

  • Coordinate service activity between customers, warranty companies, and repair agents in an efficient and courteous manner
  • Responding to customer enquires
  • Taking inbound calls & making outbound calls
  • Dealing with any customer complaints
  • Interpreting customer concerns and comments
  • Liaising with customers and keeping them updated
  • Advising customers on how to resolve issues with their vehicles
  • Ensure customer expectations and requirements are identified, and successfully managed

This role can offer you:

  • Great working environment
  • 28 days holiday
  • Progression Avaliable

If you have an automotive background, please call Daisy today. This is a great opportunity.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.