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Customer Service Co-ordinator

The Recruitment Bar
Posted a day ago, valid for 18 days
Location

Hinckley, Leicestershire LE10 3FF, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a motivated and detail-oriented Consultancy Coordinator with strong diary planning and management skills.
  • The role involves providing full administrative support to the Consultancy team to enhance their productivity for chargeable work.
  • Candidates should have customer service experience in a corporate setting and excellent communication skills to engage empathetically with clients.
  • Proficiency in Microsoft Office and the ability to learn bespoke systems is required, along with a strong attention to detail.
  • The position offers a salary of £30,000 and requires at least 2 years of relevant experience.

We are looking for a motivated and enthusiastic team member who has an eye for detail and excellent co-ordination skills with diary planning and management experience in which pace, teamwork and flexibility are key.

The Consultancy Coordinator provides full administrative assistance to our Consultancy team, increasing their time available to provide chargeable work. To achieve this, it is imperative to build strong relationships within the team and expand your knowledge of the business and industry as it grows daily.

There is an opportunity to undertake apprenticeships across the business and relevant to this role

We require the right applicant to have the following experience and qualities:

¦ Customer service experience preferably in a corporate environment.

¦ Excellent written and verbal communication skills with the ability to deliver information to clients in an empathetic manner.

¦ Experience of Microsoft Office with the ability to learn bespoke systems.

¦ The ability to understand client requirements & learn how to interpret documents.

¦ A strong attention to detail and focus on delivering an excellent client experience at all stages.

¦ A positive approach in a fast-moving, busy team environment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.