SonicJobs Logo
Left arrow iconBack to search

Receptionist

The Portfolio Group
Posted 2 days ago, valid for 4 days
Location

Hinckley, Leicestershire LE10 3FF, England

Salary

£18,000 - £21,600 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Client Experience Receptionist role aims to provide exceptional support to clients across Great Britain, ensuring their needs are met promptly and effectively.
  • Candidates should possess a 'can-do' attitude, strong communication skills, and the ability to thrive in a fast-paced environment.
  • Key responsibilities include managing the Client Experience inbox, coordinating appointments, and assisting with various administrative tasks.
  • Proficiency in Microsoft Office applications and strong time management skills are essential for success in this position.
  • The role typically requires at least 1 year of experience, with a salary of £24,000 annually.

CLIENT EXPERIENCE RECEPTIONIST

Job Purpose

To deliver world class care to exceed our client's expectations and provide support to our ever-growing client base across Great Britain.

Job Overview

The role requires you to excel in enthusiasm as part of our Client Experience team. Become the point of contact for any queries raised whilst achieving and delivering excellence in service, by providing fast client focused solutions.

Day-to-Day Responsibilities

  • Management of the Client Experience inbox and ensuring that all emails are actioned/responded to within a timely manner on the day that they are received.
  • Maintaining contact details and ensuring that all requests are actioned/responded to within a timely manner.
  • Acting as overflow calls for various departments and logging callbacks.
  • Use of Microsoft Word, Excel, Outlook, SharePoint, upload system and the Intranet.
  • Contacting existing clients to arrange annual review appointments.
  • To liaise with internal departments on service provision and account status to resolve queries.
  • Assisting front of house when required and covering lunch breaks.
  • Managing one off sales and advising clients on costing etc.
  • Diary management for both the HR and H&S consultants.
  • Liaising with clients and booking one off appointments into the consultant's diaries.
  • Any other tasks assigned by management.

What you Bring to the Team

  • A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
  • A team player
  • Ability to work in a fast paced environment.
  • Strong time management skills.
  • A dynamic and flexible approach, as well as the ability to work under pressure.

48272FA

INDHIN

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.