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Position: Applications Engineer
Location: West Midlands
The Company: Machine Tools manufacturer
The Role:
- The role is to provide the expertise required supporting customers, sales team, service and UK sales support colleagues at all levels.
- Communicate to a high standard to liaise with the Application Manger, sales team, customer and suppliers.
- Identify level of detail required, time frame, budgets, etc. at the proposal stage.
- Planning and preparing customer special cutting demonstrations.
- Detailed in depth NC control & CAM system demonstrations.
- Support in answering all telephone enquiries.
- Participate in all work carried out in the showroom.
- Planning of machine demonstrations showcasing the latest technology and partners / supplier technology.
- Planning and proving demonstrations for shows & running of shows (national & international).
- Support as required with providing program training courses for customers.
- Ability to manage and prioritise tasks.
- Identify new technology, relating to the machine, options and local supply including work holding, programming CAD/CAM, Automation, in process measuring systems etc.
- Visit customers as required to give technical assistance to Sales & Service
- Deal with difficult situations in a professional manner. Uses own experience and initiative, to bring to a successful conclusion.
Requirements:
- Broad CNC machining experience
- Knowledge of machine technology and CAD/CAM systems
- Strong problem-solving ability, together with a flexible approach to a varied workload.
- An engineering qualification to HNC/HND level desirable but not essential.
- Completed a Level 3 engineering apprenticeship
Benefits:
- Company car (EV), mobile phone and laptop will all be provided.
- Pension & Private Health Care
- Overtime based role and allowances
