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Job Title:聽IT Support Administrator Salary:聽拢30,000-拢35,000 Location:聽Hitchin Contract:聽Permanent, full-time Hours:聽Monday to Friday - 9:00-17:00pm (occasional early shift 6am-2pm on a rota basis)
Industry: IT Solutions
COMPANY PROFILE As my client's business continues to grow, they are seeking a IT Support Administrator to join their team. This role requires you to be patient, adaptable and able to work well under pressure. You will need to have at least 4 years of experience in a IT role which covers the main areas of IT infrastructure support with a broad range of technical knowledge.
SKILLS REQUIRED 路At least 4 years experience within a IT support role 路GCSE in English, Maths & Science/IT C grade or above 路Excellent communication skills 路Technically and numerically minded 路Organised and efficient 路Able to work off your own initiative 路Multitasker
RESPONSIBILITIES 路Manage and support client hardware, software, IT systems, and infrastructure. 路Provide reactive support, troubleshoot issues, and implement both short-term fixes and long-term solutions. 路Configure, onboard, and reprovision devices for clients, including setting up new IT environments. 路Administer cloud services such as Active Directory, Azure, and Office 365. 路Perform proactive system maintenance, server backups, and recovery operations after outages. 路Liaise with clients, suppliers, and team members while keeping documentation and tickets updated. 路Communicate technical information clearly to non-technical users and provide regular status updates. 路Visit client sites for unresolved issues and assist with technical implementation projects.
ADDITIONAL INFORMATION 路Flexible approach to office/home working 路20 days annual leave plus bank holidays 路Private medical insurance (once probation passed) 路WorkSave Pension Plan available 路Free on-site parking 路Training courses encouraged and funded 路Summer & Christmas Parties 路Team nights out/socials 路Takeaway lunches for your birthday 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. 聽 Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
