Field Service Engineer

Position: Field Service Engineer

Location: Home-based (Ideally in located in Bedfordshire or Hertfordshire area, North of M25)

Remuneration: 50,000 - 60,000 (DOE), company vehicle, annual bonus, pension, holiday + additional company benefits

We are seeking a motivated and skilled Field Service Engineer to join our team, providing essential support for our clients across various industries, including electric drive systems, heavy machinery and commercial vehicles. This is a dynamic role that combines technical expertise with hands-on problem-solving at customer sites and requires a proactive individual who thrives in diverse and challenging environments. The role is home-based with regular travel to customer locations.

Field Service Engineer Responsibilities:

• Provide on-site support and troubleshooting for complex drive and transmission systems, ensuring timely and effective resolution of technical issues.
• Perform diagnostics, maintenance, and repairs on a wide range of equipment and systems at customer and third-party locations.
• Conduct major component exchanges and overhauls on-site to minimise equipment downtime.
• Offer support to Original Equipment Manufacturers (OEMs) and assist with new product introductions, ensuring smooth integration into existing systems.
• Build and maintain strong relationships with customers, ensuring a high level of service and satisfaction.
• Ensure compliance with all Health & Safety and Environmental regulations while working on customer sites, adhering to relevant documentation and best practices.
• Participate in ongoing training and development, including product-specific training and professional development courses, to enhance technical skills and knowledge.
• Be prepared to work in various and sometimes challenging environments, including unsociable hours, to meet business and customer needs.
• Demonstrate flexibility in working patterns, including the willingness to travel frequently and undertake additional hours when required.

Field Service Engineer Qualifications and Experience:

• Completed engineering apprenticeship or equivalent as a minimum; Level 5 qualification (or higher) in a relevant field such as Mechanical, Electrical, or Automotive Engineering is preferred.
• Strong background in field service engineering, particularly within the commercial vehicle, electric drive systems, or related industries.
• Proven experience in diagnosing and repairing complex mechanical and electrical systems.
• Hands-on experience with electric vehicles and understanding of their operational and maintenance requirements.
• Excellent diagnostic skills with the ability to troubleshoot and repair mechanical, electrical, and electronic systems.
• Good proficiency in IT, including familiarity with diagnostic tools and software.
• Ability to understand and interpret technical manuals, schematics, and diagrams.
• Full, clean UK driving license.
• Strong problem-solving skills with a proactive and adaptable approach to new challenges.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team and independently.
• Highly organised with the ability to manage multiple tasks and prioritise effectively.
• Note to Applicants: We are currently unable to provide support for candidates who require visa sponsorship, either now or in the future.

This role offers a unique opportunity to work in a varied and dynamic environment where no two days are the same. You'll be part of a team dedicated to innovation and excellence, with ample opportunities for professional growth and development.

To apply, please click on the apply button, your CV will be forwarded to Cognize Technical Recruitment, a specialist technical recruitment agency recruiting engineers across the Automation, Engineering and Manufacturing industry sectors.

Vacancy Ref: V36564