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We have an exciting opportunity for a Technical Sales Account Manager to work and be part of a very ambitious and forward-thinking UK Manufacturer, based in Hoddesdon. This is a full-time permanent position offering a competitive salary. The working hours are 7am - 4:30pm Monday - Friday but this may be negotiable.
This role requires processing of incoming sales enquiries, understanding technical information, overseeing designs, raising quotations and following quotations through to orders.
Roles & Responsibilities
- Understand customer needs and requirements
- Prepare sales quotations based on customer requirements - including understanding drawings/specifications
- Close sales and support the sales team in hitting monthly targets
- Utilize CRM system to log and follow up all quotations
- Establish and maintain lasting business relationships
- Providing world-class service in response times to quotes, queries and questions ensuring the customer has the best experience in the market every time through a consistently high standard in both content and speed.
- Forensic timely follow-up of quotes and opportunities to maximise every chance to grow sales whilst building rapport and goodwill with customers.
- Contacting existing, lapsed and new customers by phone or through online meetings on a daily basis to build rapport and increase their spending with a particular focus on our key product offerings.
- Evaluate, track, maintain, develop and grow spend of an existing group of customers and inbound sales leads to produce 20% minimum growth on your sales area.
Skills & Attributes
- Honesty, loyalty and integrity
- Extensive experience and knowledge of the commercial lighting industry
- Prior sales success
- Gregarious and outgoing
- Team player
- Strong negotiation skills
- Target driven, highly motivated self-starter
- Organized, methodical and accurate
- Ability to complete tasks without being chased
- Proven track record of managing high customer expectations and delivering results under time pressure
- working to tight deadlines
Benefits
- Join company bonus scheme on completion of probation (6 Months)
