SonicJobs Logo
Left arrow iconBack to search

Service Desk Team Lead

FPSG
Posted 4 hours ago, valid for 23 days
Location

Hoddesdon, Hertfordshire EN11 8NR, England

Salary

£40,000 - £48,000 per annum

info
Contract type

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • An established pharmaceutical company is seeking an IT Service Desk Team Lead for their Hoddesdon offices.
  • The role involves leading a team of 4, providing coaching, mentoring, and performance feedback.
  • Candidates must have proven experience as a Team Lead for an IT Service Desk and familiarity with ITIL.
  • Strong technical knowledge in Windows 10/11, Active Directory, and Office 365 is required.
  • The salary for this position is competitive, and applicants should have prior experience in a similar role.

I am working with an established pharmaceutical company to recruit an IT Service Desk Team Lead based onsite in their Hoddesdon offices. Leading a team of 4, you will be responsible for providing coaching, mentoring, and performance feedback to support their professional development and success. Additionally, you will be an escalation point for complex IT Support queries.

Requirements:

  • Proven experience as a Team Lead for an IT Service Desk
  • Experience with ITIL
  • Strong technical knowledge across, Windows 10/11, Active Directory, and Office 365

For more information please apply

We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.