Schedular/Helpdesk

Mosaic Recruitment Ltd.,

Posted 2 days ago, valid for 6 days

Hoddesdon, Hertfordshire EN11 8RT

Part Time

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Sonic Summary

Mosaic Recruitment is seeking an experienced Administrator for a small business in Hoddesdon, which will relocate to Little Hadham in April/May.
The ideal candidate should have some scheduling experience and strong organizational and customer service skills.
This full-time role requires working Monday to Friday from 8am to 5pm, with a one-hour lunch break.
Key responsibilities include handling incoming calls, answering inquiries, processing orders, and maintaining customer relations.
The salary for this position ranges from £23,000 to £27,000, and candidates should have relevant experience in a similar role.

Ideal person for this role will have some scheduling experience
on site Monday to Friday
company are relocating to Little Hadham in April/May

Mosaic Recruitment are currently looking for an experienced Administrator to join a well-established small business based in Hoddesdon. They are however moving to SG11 in April/May so this location will need to be commutable for the perm role.This role is predominantly focused on providing administrative & customer service support to the service manager, requiring good organisational, numeracy, customer service, time management and communication skills. Key Duties:

To be the first point of contact for incoming calls to the company and customer services department
Answering enquiries relating to scheduling, prices, and product availability
Communicating with technicians and raising quotations based on their findings
Maintaining good relations with contract customers
Processing orders
Oversight of goods coming in and goods going out of the warehouse
Liaising with other department on ad hoc matters

Person Specification:

Good customer service skills
Ability to work well in a busy and fast paced environment
Confident and professional telephone manner
Ability to commute to Hoddesdon
Hours: Monday – Friday, 8am – 5pm (1 hour for lunch)
from £23,000-£27,000

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