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Hoddesdon
Ict help desk manager
Service Desk Team Lead

Service Desk Team Lead

FPSG Connect

Posted 10 hours ago, valid for 20 days

Hoddesdon, Hertfordshire EN11 8RT

£30,000 - £36,000 per annum

Full Time

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I am working with an established pharmaceutical company to recruit an IT Service Desk Team Lead based onsite in their Hoddesdon offices. Leading a team of 4, you will be responsible for providing coaching, mentoring, and performance feedback to support their professional development and success. Additionally, you will be an escalation point for complex IT Support queries.

Requirements:

Proven experience as a Team Lead for an IT Service Desk
Experience with ITIL
Strong technical knowledge across, Windows 10/11, Active Directory, and Office 365

For more information please apply

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