Job Title: Receptionist Salary: 拢17,500 Location: Hoddesdon Contract: Part Time, 1 year contact 聽 Hours: 9 -3pm 聽 聽 COMPANY PROFILE 聽 Our client is seeking a Customer Assistant to join their team at a prestigious business centre. The role involves providing exceptional reception and administrative support, ensuring a professional and welcoming environment for clients and visitors. 聽 聽 RESPONSIBILITIES 路Ensure the efficient operation of the front office is adhering to the business policies and providing a high level of service to clients and visitors. 路Accurately log and charge client services, including meeting room bookings, postage, and other services, ensuring correct billing. 路Manage incoming and outgoing correspondence, including sorting, franking, and posting mail, and accurately charging clients for these services. 路Maintain records of inventories, car park badges, fobs, meeting room usage, and keys, including key holder agreements for security and organisational purposes. 路Assist the Business Centre Manager with administrative tasks, including maintaining office supplies and handling move-ins and move-outs for clients. 路Oversee end-of-month billing and debt control, ensuring all Centre finance administration is completed in line with procedures and business policies. 路Ensure the reception area and meeting rooms are maintained to high standards, including greeting visitors, managing switchboard calls, and ensuring cleanliness of communal areas. 路Deliver exceptional customer service by responding to client inquiries, managing complaints professionally, and adhering to the business standards and procedures. 路Support sales and marketing efforts, including conducting viewings, generating sales leads, and assisting with strategies to increase occupancy levels. 路Ensure compliance with Health & Safety and security policies, assisting with evacuation drills and managing on-site incidents, while maintaining a professional demeanour in crisis situations. 路聽 聽 SKILLS REQUIRED 聽 ? Customer service focused with problem solving skills ? High organisational skills and good time management 聽? Excellent communication skills with a well presentable and professional attitude to work ? Clear and professional speaking tone with good command of English ? A helpful team player who is reliable, punctual, and quality focused ? Flexible to work after hours ensuring work standards are always achieved (in special circumstances) ? Computer literate with knowledge of word, excel & outlook with ability to learn quickly 聽 ADDITIONAL INFORMATION 聽 20 days annual leave plus bank holiday Free parking on site 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been short listed. 聽 Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Back to searchReceptionist
Smart 10 ltd
Posted 13 hours ago, valid for 15 days
Hoddesdon, Hertfordshire EN11 8RT
拢18,000 - 拢21,600 per annum
Full Time
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Sonic Summary
- The job title is Receptionist with a salary of 拢17,500 per year.
- This part-time position is located in Hoddesdon and is offered on a 1-year contract.
- Candidates should have at least 1 year of experience in a customer service or administrative role.
- Responsibilities include managing front office operations, handling client inquiries, and overseeing billing processes.
- The ideal candidate will possess excellent communication skills, a professional demeanor, and be flexible with working hours.
