- Manage the food safety and quality management system at the Roastery in Meltham
- Ensure compliance with food safety, certifications, legal and best practice requirements at Meltham site
- Completion of customer quality and technical documentation, and maintenance of technical systems
- Ensure all products are manufactured in line with good manufacturing practices and food safety legislation
- Identify the root cause of non-conforming product, processes and procedures and implement the necessary corrective/preventative actions.
- Create and maintain up to date specifications for manufactured goods
- Working with the Coffee Program Manager to monitor and maintain the technical and quality aspects of the blends and roast profiles within the Roastery.
- Support QAC in maintaining specifications for all raw materials, packaging, and bought in finished goods.
- Ensure all internal and external audits are completed at the required frequency with the necessary corrective and preventative actions taken.
- Support the business on external audits outside of quality function (e.g. SMETA, Carbon Mapping)
- Approval of artworks with the Technical Manager, ensuring they are fit for purpose, and all production requirements are considered.
- Manage FT, Organic, RFA, customer approvals
- Support the business in the implementation of the Gold Standard, with focus on packaging, production, and raw materials
- Provide direction, support and on-the-job/ internal training to production operatives and site teams on quality, food safety and hygiene when required.
- Preparation of reports as required
- Provide quarterly feedback on supplier non conformances, and any reoccurring product issues
- Degree in a scientific or technical discipline
- Minimum of 3 years technical experience in industry or retail, including HACCP L3 Qualification
- Recent working experience of BRC and HACCP standards and food, packaging and waste legislation
- Experience with UK retailers and foodservice specifications systems
- Desire to work in an ethical trading environment
- Auditing experience
- Hot beverage industry experience
- Recent working knowledge of Fairtrade and Soil Association standards
- Experience of working with international supply chains