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Position: Senior General Manager
Location:West Yorkshire
Salary:50k per annum
Are you a dynamic and passionate leader ready to take the reins of a premium dining establishment? We are seeking a Senior General Manager to lead and inspire a dedicated team, delivering exceptional guest experiences while driving operational and financial excellence.
About the RoleAs the Senior General Manager, you will be the heart of our operations, leading with vision and enthusiasm. This role provides full ownership of the restaurants success, from team development and guest satisfaction to financial performance and operational standards.
You will have the opportunity to create memorable dining experiences, foster a positive work environment, and build meaningful connections with guests and the local community.
Key Responsibilities:- Lead by example, embodying professionalism, passion, and teamwork.
- Coach and mentor the management team to maximize their potential and create clear paths for career growth.
- Foster collaboration between front-of-house (FOH) and back-of-house (BOH) teams, ensuring a cohesive and motivated workforce.
- Oversee recruitment, training, and development, building a team of hospitality professionals.
- Cultivate a supportive, engaging, and fun work environment that inspires excellence.
- Deliver world-class service, setting a high standard for the team to follow.
- Monitor guest feedback and implement strategies to continually enhance the guest journey.
- Build strong ties with the local community to encourage loyalty and repeat business.
- Handle guest complaints with empathy and professionalism, coaching staff on best practices.
- Take full ownership of financial performance, managing budgets, costs, and profitability.
- Ensure the restaurant meets stringent standards of cleanliness, maintenance, and safety.
- Optimize daily operations, from service flow to cash management and compliance with health and safety regulations.
- Plan and execute memorable events that drive revenue and enhance the brand.
- Proven leadership experience in a high-volume restaurant environment.
- Strong financial management skills, including budget oversight and KPI analysis.
- A passion for delivering exceptional guest experiences.
- Outstanding interpersonal and communication skills.
- A problem-solving mindset, capable of staying calm under pressure.
- A hands-on leader with a positive and proactive attitude.
- Solid knowledge of health and safety standards and operational compliance.
This is an incredible opportunity to play a pivotal role in a thriving establishment that values excellence, innovation, and teamwork. We offer a supportive environment where you can make a real impact while developing your career in hospitality leadership.
Ready to Take the Lead?
If youre passionate about hospitality and thrive in a fast-paced, guest-focused environment, we want to hear from you! Apply now and lets create something extraordinary together.
