Service Coordinator

Caledonian Recruitment Group Ltd

Posted 19 hours ago, valid for 7 days

Holywell, Flintshire CH8 7TQ, Wales

£26,000 - £30,000 per annum

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

This position offers an excellent opportunity to join a service solutions business as a Service Coordinator.
The role involves being the primary contact for field-based engineers, managing scheduling, and addressing customer complaints.
Candidates should have experience in scheduling works for engineers or helpdesk administration, along with strong geographical knowledge and customer service skills.
The job requires driving due to the office location and emphasizes the importance of administration skills.
The salary for this position is competitive, and candidates should have relevant experience in the field.

Excellent opportunity to join a service solutions business as a Service coordinator.

You will be the main point of contact for the field based engineers and will carry out the following;

Main point of contact for customers

You will work within the scheduling team acting allocating works for the engineers

Escalating any complaints from customers

Logging reactive calls

Monitor engineers attendances alongisde SLA

We are looking for someone that;

Has experience scheduling works for engineers or helpdesk admin

Good geographical knowledge

Strong administration and customer service skills

You MUST drive due to office location

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Service Coordinator/Schedule Administrator