Digital Care Coordinator

Digital Care Co-ordinator | Honiton | Part-time (20-22.5 hours per week, Monday to Friday, 8:30 am – 1:00 pm) | £14.00 - £14.50 per hour

Absolute Care South West is a family-run care agency based in Honiton, East Devon. We are dedicated to providing exceptional care services to clients in Honiton, Ottery St Mary, West Hill, Cranbrook, Stockland, and the surrounding rural areas. Our team is led by professionally qualified managers who are passionate about ensuring the highest standards of care.

We specialise in supporting individuals in their own homes, promoting their independence, and delivering person-centered care. We pride ourselves on creating a friendly and supportive environment where our team are valued and appreciated. Absolute Care South West is committed to maintaining a positive work-life balance for our team, and a supportive, open-door approach from our directors.

We are looking for a compassionate, highly organised individual with a keen eye for detail and excellent communication skills to join our team as a Digital Care Coordinator. If you can work independently, manage a digital home care record-keeping system, and help ensure the efficient operation of our office facilities, this could be the perfect role for you. A background in the care industry is preferred.

Are you the right person for the job?

• Good organisational skills and the ability to prioritise workload
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office (especially Word and Excel)
• Strong keyboard skills
• Ability to work independently and be office-based for the majority of your time
• Attention to detail with a methodical approach
• Ability to respect the rights and dignity of service users and their families
• Experience in administration and maintaining clear records
• A commitment to confidentiality and understanding of its importance in homecare services
• Flexible and reliable, with a professional, smart-casual appearance
• Experience in the care industry is an advantage
• This list is not exhaustive

What will your role look like?

• Manage the day-to-day operations of our office and administrative tasks
• Handle the digital rostering and care management platform ‘Birdie,' ensuring smooth communication between staff and clients
• Update weekly rotas and track staff attendance
• Maintain accurate client and staff files, both manually and electronically
• Assist with recruitment
• Collaborate with the management team to ensure care plans, staffing schedules, and client needs are coordinated effectively

What can you expect in return?

• Company pension scheme for your future

What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!

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