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Customer Support Administrator - Office Based, Odiham - Full Time
Clarity are seeking an enthusiastic and professional Customer Support Coordinator to join our clients team on a full time permanent basis in the office based in Odiham. (hybrid not available)
The ideal candidate will possess excellent communication skills and a passion for providing outstanding customer service as well as a high level of organisation and levels of attention to detail. This role requires someone with good IT skills and excellent written and spoken English.
- Deal with day-to-day enquiries and maintain accurate records of communications with Customers/potential Customers, including a summary recording of all conversations with them.
- Respond promptly and efficiently to all forms of communication.
- Liaise with Customers and other Company departments,
- Receive and ensure that purchase orders are processed in a timely manner.
- Assist with mail-shots and internal/external communications. • Despatch information to Customers.
- Carrying out Customer support and Sales & Marketing administrative duties
- Maintaining Company and Customer confidentiality in all aspects of duties, information, and media.
The hours are Monday to Friday, 37½ hours per week, 7½ hours per day, plus a one-hour unpaid lunch break.
Benefits include joining a stable and well-established organisation in state-of-the-art offices offering a very comfortable working environment; annual leave 28 days rising to 33 days pa pro-rata (inclusive of Bank/Public holidays), statutory work related contributory pension scheme, free Wi-Fi, and on-site parking.
Clarity (CT Recruitment) are working as a recruitment agency with this business and we will respond to suitable candidates within 3 working days by telephone / email.
