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Role: Automotive Service Advisor
Salary: Up to 38,500
Hours: Monday to Friday, 7am to 4.30pm - 1 in 2 Saturdays
Location: Gatwick
Automotive Service Advisor Responsibilities
- Handle parts enquiries both over the phone and at the front counter
- Manage parts orders and support workshop technicians with their requirements
- Oversee the complete daily business process to ensure smooth operations
- Proactively upsell to maximise all sales opportunities
- Maintain accurate inventory and stock control records
- Ensure high levels of customer satisfaction through effective communication and exceptional service
Automotive Service Advisor Requirements
- Previous experience in the truck or automotive industry
- Strong customer service, communication, and satisfaction skills
- Proven ability in inventory control and stock management
- Organised, with an analytical approach to handling customer queries
- High attention to detail with strong administrative and computer skills
- Motivation to upsell and identify new sales opportunities
Automotive Service Advisor Benefits
- 22 days of holiday plus bank holidays
- Company pension contributions
- Monthly performance-based bonus
If this Automotive Service Advisor role aligns with your skills and experience, we encourage you to apply immediately!
