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Jo Malone London are seeking Assistant Managers for their brand based within London Gatwick Airport.
We have opportunities for outstanding people to join Jo Malone London as Assistant Managers who bring the brands generosity to life within our boutiques through exceptional customer service and greta management skills.
Fragrant fun, curiosity and kindness are key with the Jo Malone London Brand.
Working as part of our Gatwick Airport based Travel retail team you will be working within one of the most dynamic retail environments, within the stores of our retail partner World Duty Free.
Travel Retail is such an exciting retail opportunity, no 2 days are ever the same! In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, corporate clients and media contacts.
The Role
The primary responsibility is to support the leadership of the team in delivering the outstanding customer service standard to each customer and to deliver on service goals and commercial targets.
Other responsibilities include, but are not limited to, maintaining the store environment, operations, stock management, on counter events, assisting with opening and closing of the Boutique and housekeeping duties.
Ideal Candidates will have the following attributes:
- Ideally be currently an Assistant Manager or Team Leader - with management experience and ability to lead a team affectively - motivating and inspiring a team every day
- Passionate for service and storytelling whilst being adaptable and versatile, gracious, intelligent, smart and have a groomed, clean and crisp image - being able to lead by example with service standards
- Commercial awareness - able to communicate and understand commercial targets and business acumen
- Ability to work retail hours including early shifts, late shifts and weekends in a fast-paced work environment
The Employee Promise Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company.
At Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur, awakening the most underplayed of the senses and seeing the world in high definition. Our unique culture of kindness and creativity means not only a happy working environment where friendships are made, but also a supportive and stimulating one where careers are built.
In order to work at any UK airport you must first obtain an Airside pass, which allows you to work in the airport. Applicants must have an in-date passport A checkable 5 years work/education history and have a satisfactory security clearance from the relevant airport authority and CRC check Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Estee Lauder Companies is an equal opportunities employer.
We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
