Hire Desk Controller

• Hire Desk Controller
  Permanent Role
  Based by Gatwick
  Paying between 30-40,000 dependant on level of experience
  Head office Based

• Act as the primary point of contact for our Construction Division plant hire needs, including coordinating equipment delivery and collection, and ensuring that the correct equipment is supplied to the site.
• Liaise with our Construction Division to understand their specific plant hire requirements, ensuring that the right equipment is provided in a timely manner, and maintaining regular communication throughout the duration of the hire.
• Work closely with the Operations team to manage the availability and allocation of plant and equipment, ensuring that all equipment is inspected and maintained to the required standards before and after each hire.
• Ensure that all relevant documentation, such as delivery and collection notes, safety certificates, and purchase orders, are completed accurately and in a timely manner.
• Proactively manage and resolve any issues or complaints that arise during the hire period, ensuring that our Construction Division needs are met, and any problems are rectified promptly.
• Keep up to date with industry trends and regulations and ensure that all plant hire activities are carried out in compliance with health and safety regulations.
• Maintain accurate records of plant hire activities, including, equipment specifications, and hire agreements.
• Act as a point of contact for the Operations team to coordinate equipment mobilisation and demobilisation, considering Construction Division requirements and project timelines.
• Continuously identify opportunities for process improvements and implement changes to enhance efficiency.
• Organising cross hire orders with outside suppliers.
• Liaising with and chasing suppliers.
• Administration of plant exchanges and off hiring plant as required.
• Authorising hire invoices.

Experience/skills required:

Previous experience in a similar role within the plant hire industry.

Strong organisational and planning skills, with the ability to manage multiple projects and deadlines simultaneously.

Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues.

Knowledge of plant and equipment types, specifications, and appropriate uses. - Familiarity with health and safety regulations and best practices within the plant hire industry.

Proficient in using plant hire software and systems.

A proactive, self-motivated attitude, with a strong attention to detail and a commitment to delivering high-quality service to clients.

• Full driving licence.