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Responsibilities:
- Utilize your expertise in Liquor to offer personalized recommendations and guidance to customers, catering to their preferences and helping them discover new and exciting varieties.
- Provide exceptional customer service by ensuring a friendly and welcoming environment, answering inquiries, and addressing customer needs promptly and courteously.
- Stay up-to-date with the latest liquor trends, distilleries, and production methods in order to provide the most accurate and relevant information to customers.
- Maintain an organized and visually appealing inventory display, ensuring all the products are properly labelled, well-stocked, and attractively presented.
- Actively contribute to the growth and success of the different brands that you work on through suggestive selling, initiating product promotions, and identifying opportunities to enhance the customer experience.
Requirements:
- Demonstrable passion for liquor, with in-depth knowledge of different liquor varieties.
- Strong understanding of the retail industry, with previous experience in a customer-facing role preferred.
- Excellent communication and interpersonal skills, with the ability to engage and build rapport with customers.
- Exceptional customer service skills, actively listening to customers' needs and offering tailored recommendations accordingly.
- Willingness to continuously learn and expand knowledge about liquor, attending training sessions, and staying informed about industry developments.
- Ability to work collaboratively with a team, supporting colleagues and contributing to a positive work environment.
- Attention to detail, ensuring accurate inventory management and maintaining a visually appealing environment.
Pay from £12 to £14 based on experience.
Benefits:
- Excellent training opportunities
- Access to exclusive discounts on travel retail products
- Flexible hours available
- Opportunity to work on world renowned brands and learn about products
