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Job Overview
We at 36t Hub is a specialized staffing agency that recruits passionate professionals for roles in retail customer service. We are currently seeking dedicated and enthusiastic Travel Retail Specialists to join the our team at London Gatwick Airport to work in World Duty Free. This role provides an exciting opportunity to work in a premium retail environment, engaging with international travellers and promoting luxury products across beauty, alcohol, confectionery, and tobacco categories.
Please note: Due to the nature of this position, applicants must be 18 years or older. you will be handling and working around age-restricted products, including cigarettes, alcohol, and tobacco.
Key Responsibilities
Customer Engagement: Provide a warm and welcoming experience to travellers, offering knowledgeable assistance and product recommendations across World Duty Frees high-end brands.
Product Promotion: Actively promote and cross-sell a variety of premium products, from fragrances and cosmetics to luxury spirits, tobacco, and confectionery items.
Sales Excellence: Achieve or exceed sales targets while maintaining high standards of service, aligned with World Duty Frees brand and customer expectations.
Inventory Management: Ensure displays are tidy and well-stocked, enhancing the customer experience with organized product presentation.
Security Compliance: Follow all security protocols and airport regulations,
Team Collaboration: Work as part of a collaborative team to provide seamless service, especially during peak times such as weekends and holidays.
Requirements
Flexible Availability: Suitable for both full-time and part-time roles based on operational needs.
Communication Skills: Strong verbal communication and interpersonal skills, with the ability to assist and engage customers from diverse backgrounds.
Professionalism: Dependable, punctual, and proactive, with a commitment to delivering a high standard of service.
Adaptability: Comfortable working in a dynamic, fast-paced airport environment with varying priorities and peak travel periods.
Benefits
Competitive Pay: Hourly rate of £11.50 - £13.00, based on experience. And great discounts on premium products.
Flexible Working Hours: Adaptable to your schedule, with both part-time and full-time options available
International Exposure: Experience a vibrant airport environment with a diverse, international customer base.
Career Opportunities: Gain valuable experience with a global brand, with potential for future advancement in the travel retail industry.
