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- Responding to customer enquiries via phone, email, and quotations.
- Using internal stock control system to check prices and delivery times.
- Quoting prices and making sure customers get the best information, fast.
- Following up on quotes to secure those all-important orders.
- Picking up the phone and speaking to customers – no hiding behind emails!
- Negotiating pricing terms in line with company policies.
- Assisting with sales order processing and liaising with procurement, business development and production teams.
- Supporting field-based sales reps with pricing and product information.
- Covering their Live Chat feature to engage with online customers.
- Ensuring every customer gets top-notch service and the right product at the right price.
- Experience in quoting, pricing, or sales administration support.
- A confident phone manner – you’re happy to pick up the phone and talk to customers.
- Strong numeracy skills – you’re comfortable working with prices and figures.
- A proactive, can-do attitude – you love solving problems and getting things done.
- Ability to work independently and juggle multiple tasks.
- Team player – you collaborate well with colleagues across different departments.
- Tech-savvy – familiar with stock control systems and comfortable using computers.
- £27,000 + benefits including Employee Assistance Programme.
- Career development opportunities.
- A friendly and supportive team.
- The chance to make a real impact in a dynamic business.
- Free parking.
- Fully office based.
