SonicJobs Logo
Left arrow iconBack to search
  1. Home
  2. Horsham
  3. Customer service representative
  4. Customer Service Advisor

Customer Service Advisor

Candidate Source - TEAM
Posted 9 days ago, valid for 19 days
Location

Horsham, West Sussex RH13 0NE, England

Salary

£27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking a dynamic Customer Service Advisor/Office Administrator with exceptional communication skills to join our vibrant team.
  • This role offers a salary of up to £27,000 per annum, along with free parking.
  • Candidates should have previous experience in customer service or office administration and possess strong multitasking and organizational skills.
  • You will be responsible for onboarding customers, handling inquiries, and managing trade accounts while building strong client relationships.
  • Join a supportive team where your contributions are valued and enjoy a diverse workday with opportunities for skill development.
Are you a dynamic, detail-driven superstar with top-notch communication skills? We're on the hunt for a passionate Customer Service Advisor/Office Administrator to join this vibrant team!In this exciting role, you’ll be the go-to person for ensuring their customers receive outstanding service while keeping their office operations running like clockwork.You will receive a salary of up to £27,000 per annum, plus free parking.What you’ll do as Customer Service Advisor:
  • Onboard customers like a pro! Handle contract renewals and Pre-Qualification Questionnaires with ease.
  • Deliver WOW-worthy service. Be the friendly voice on phone, email, and live chat, offering expert advice and resolving issues seamlessly.
  • Ace quoting & processing. Tackle contract renewals, service job quotes, and engineer site reports
  • Be a problem-solver. Handle inquiries, resolve complaints, and respond to online reviews with professionalism.
  • Keep it organised. Manage trade accounts, process returns and refunds, and input orders accurately.
  • Build relationships. Nurture strong client connections to boost satisfaction and drive success.
  • Own the numbers. Provide insightful monthly reports and assist across departments as needed.
What we’re looking for in a Customer Service Advisor?
  • A communication wizard – both written and verbal!
  • A multitasking maestro with exceptional organisational skills.
  • Previous experience in customer service or office admin
  • A team player with a can-do attitude and an eye for detail.
  • Confidence with internal databases and reporting systems.
Why you’ll love working here:
  • Join a supportive, high-energy team where your contributions truly matter.
  • Build meaningful customer relationships and make a real impact on business growth.
  • Enjoy a diverse workday full of challenges and opportunities to level up your skills!
To apply for this role as Customer Service Advisor, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency.  Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2024 SonicJobs App Ltd. All rights reserved

Terms & Conditions | Privacy Policy | AI Agent | Browse Jobs