Product Manager

Technical Product Manager - Horsham, West Sussex

Our client, a global leader based in Horsham, West Sussex, is seeking a talented Technical Product Manager to join their team. Specializing in the Controls and Building Management Systems (BMS) sector, they manufacture and supply products to industries including construction, building services, and petrochemicals.

This key role focuses on managing the full product lifecycle, collaborating with cross-functional teams to develop product roadmaps, and supporting the introduction of new products. Additionally in this role, you will serve as a technical resource for both sales and marketing teams.

Key Responsibilities:

• Oversee the lifecycle management of products, aligning with the company’s strategic goals.
• Research and propose new or updated products to enhance market positioning and drive business growth. Managing the end-to-end introduction of new or replacement products, ensuring cost-effective delivery.
• Plan and execute product roadmaps.
• Take ownership of customer and supplier technical or commercial issues, providing solutions and investigating product failures or warranty claims.
• Develop and implement comprehensive business plans for product ranges.
• Work with UK testing and certification bodies to ensure CE-EMC compliance, while maintaining and updating technical files.
• Conduct market research, competitor analysis, and gather feedback to guide future product development.
• Provide timely, effective technical and commercial support to both customers and internal sales and marketing teams.
• Participate in meetings, exhibitions, and trade shows to represent the company and support the sales team.
• Support the marketing department by ensuring accurate and high-quality technical content across all platforms, including literature, website, photos, and documentation.

Qualifications:

• Minimum of 2 years of experience in a product management or technical role, ideally within the controls, BMS, or electrical industry (fire, security, access control, etc.).
• Strong sense of accountability and ownership.
• Exceptional communication skills, both written and verbal, with the ability to interact with customers in person, by phone, or via email.
• Strong problem-solving abilities, creativity, and a hands-on approach to getting things done.

In Return, you can expect:

• A salary up to £50,000 per annum
• 33 days holiday (inclusive of bank holidays)
• Flexible / hybrid working
• Pension (company contributions up to 8%)
• Discretionary end of year bonus

This is an exciting opportunity to join a forward-thinking company and play a critical role in shaping their product strategy and market success.