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Pertemps Crawley is excited to partner with a reputable parts provider based in Horsham, looking for a dynamic CustomerAccount Manager to join their team. This is a fantastic opportunity for someone who enjoys working in a customer-facing role, with the option of hybrid working after a probationary period.
What's in it for you?
- Monday to Thursday, 8:30am - 5:00pm & a 4:15pm finish on Fridays
- 25,000 - 30,000pa, depending on experience
- Opportunity for hybrid working after initial probation period
- 22 days holiday + bank holidays
- Contributory pension
- Monthly incentive schemes
- Free parking on site
- Accessible public transport links
The Role:
- Manage a portfolio of accounts to ensure maximum spend and exceptional service
- Maintain and build relationships with clients to ensure satisfaction & enhance rapport.
- Process orders, amend contracts, and update customer details accurately
- Conduct market research and identify new business opportunities by analysing competitor data
- Propose actions to enhance sales performance and uncover opportunities for growth
What they're looking for:
- Previous experience in a customer service or account management role is highly desirable.
- Excellent customer awareness and relationship-building skills.
- Outstanding communication skills, both written and verbal.
- Strong organisational abilities with the capacity to meet deadlines.
- Exceptional attention to detail, especially when handling and analysing data.
If you're looking for a role where you can make a real impact while enjoying a supportive team environment, apply now to hear more about this fantastic opportunity!
