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Waste Account Manager
Location: Bolton, Northwest England
Waste Account Manager Job Purpose:
We are seeking a dynamic and customer-focused Waste Account Manager to join our field team. The primary purpose of this role is to build and maintain sustainable relationships with a diverse portfolio of customers, focusing on delivering profitable growth for the company. The role encompasses managing 80% existing accounts and developing 20% new business opportunities.
Waste Account Manager Key Responsibilities:
- Account Management:
- Build, nurture, and maintain strong relationships with existing customers to ensure satisfaction, retention, and growth.
- Serve as the main point of contact for your customer portfolio, addressing any queries or concerns promptly.
- Monitor and analyse account performance to identify opportunities for upselling and improving profitability.
- New Business Development:
- Proactively identify and engage with potential new clients to expand the customer base.
- Develop tailored proposals and presentations to win new business opportunities.
- Profitability and Growth:
- Drive sustainable and profitable growth through effective account management and strategic customer engagement.
- Work closely with internal teams to optimise service delivery, pricing strategies, and account performance.
- Relationship Building:
- Maintain regular communication with key stakeholders, both internal and external, to foster long-term partnerships.
- Attend client meetings and site visits as necessary to understand their needs and deliver tailored solutions.
- Reporting and Strategy:
- Prepare regular reports on account performance, market trends, and business development opportunities.
- Contribute to the development of sales and account management strategies aligned with company goals.
Waste Account Manager Key Skills and Attributes:
- Strong interpersonal and communication skills to build rapport and trust with customers.
- Proven ability to manage accounts and drive profitability.
- Proactive and results-driven mindset with a focus on achieving targets.
- Strong negotiation and problem-solving abilities.
- Ability to work independently and collaboratively within a team.
- Knowledge of the waste management industry is advantageous but not essential.
Hours:
- Full-time, 42.5 hours per week - Monday to Friday, shifts between 7am and 5.30pm on a rota basis. Naturally, you would be on the road 4-5 days per week visiting customers and prospecting.
- Occasional flexibility may be required to meet business needs.
Waste Account Manager Salary and Benefits:
- Competitive salary from 28 - 35,000 per annum DOE (to be discussed during the interview). Plus performance based commission circa 6,000 per annum.
- Performance-based incentives.
- Opportunities for professional development and career progression.
- 28 days annual leave, including bank holidays.
- Health Car Cash Plan , including dental and optical.
- Group Life insurance Cover.
- Fantastic company events and perks.
If you are passionate about a genuine Career Opportunity that will allow you to deliver exceptional customer service and drive growth, we want to hear from you!
