- Competitive starting salary of 32-36k per annum
- Access to cutting-edge technology
- Opportunities for career advancement (excellent training)
- Generous benefits
- Log customer support calls, diagnose and resolve service/support calls, escalating to colleagues when necessary
- Actively monitor/manage/update progress, keeping lines of communication open with colleagues and customers through to completion
- Solutions planning & implementation
- Working within a team environment to provide technical assistance and guidance to colleagues to deliver a high level of service and support to the customer
- Liaising with Sales to provide pre & post sales technical advice/assistance to confirm the technical validity of proposed solutions
- Support and Maintenance of Server & Desktop Hardware & Operating Systems
- Microsoft Active Directory skills
- MS Exchange/O365 management, installation, and migration
- SAN, NAS DE Dupe Storage
- VMware / Hyper-V infrastructure
- LAN/WAN/WLAN Network troubleshooting and support
- Backups/Replication/Disaster Recover
- Excellent communication skills
- Team player